Appointments

How to Make an Appointment

Please contact the surgery if you need to make an appointment. Patients can telephone either site to book an appointment at either site.

If you have signed up to our online services you can book an appointment online with the GP of your choice.

You can book routine appointments in advance – usually at least two weeks in advance.

If you have an emergency that needs to be seen on the day you will be asked to attend our “sit and wait” clinic and will be seen by the next available GP.

Before booking an appointment see if you can help your condition yourself. Check out our self-help page…

The doctors offer 10-minute consultations by appointment for routine or ongoing medical problems. Once you are registered with the practice you can see the doctor of your choice. Please note however that at times the doctor you prefer to see may have fully booked surgeries. You will then be offered an appointment with an alternative doctor. Normally, we always have appointments available.

The appointment length for practice nurses varies according to the problem. Letting the receptionist know the nature of your problem when you request an appointment therefore helps us to work as efficiently as possible.

Please try to be punctual as being late inconveniences other patients. If you do arrive late for your appointment please be aware that it may not be possible for the doctor/nurse to see you and you may have to re-book your appointment.  If the doctor/nurse is running late please be patient with us as not all problems can be dealt with in 10 minutes and on another occasion it might be you that needs extra time. Our receptionists will keep you well-informed if the doctor or nurse is running late. Please do not blame the receptionist.

Named Accountable GP

All patients, including children have been allocated a named, accountable GP. You can book an appointment with your named GP or with any other clinician of your choice – subject to availability.
If you are unsure of your named GP, please contact reception or discuss with your clinician at your next appointment.