How to order a repeat prescription

Repeat prescriptions can be ordered 3 different ways:

Please allow plenty of time for your repeat prescriptions to be prepared especially around bank holidays. Your prescription will take two working days (excluding Saturdays, Sundays and Bank Holidays). To avoid errors, telephone requests are not accepted.

You can collect your prescription from the surgery any time between 8.00-18.30 weekdays or alternatively we can arrange for your prescription to be sent to Sainsbury’s where you can then collect it during their usual pharmacy opening hours.

Post & Fax Requests

The system is computerised, so please use the printed request slip on the right hand side of your previous prescription or write your full details, including the name and strength of the drug. You may deliver your request to the surgery or fax it to us on 01344 306614 – Balfron Practice or 01344 301812 – Forest End Medical Centre.

Please enclose a stamped addressed envelope if the prescription is to be posted, and allow extra time for the postal system. Please note that prescriptions will only be kept for 1 month and will be destroyed if not collected.

Online Requests

Patients can also request their repeat prescriptions quickly and easily using our online services.  To use these services you need to be registered first. Please follow the link below:

If you have already registered for the online service Patient Access please click the button below and log in:


Log In to the Online Services

Security Notice

It is your responsibility to ensure that your PATIENT Access details are not used by anyone else. Any misuse of the service will result in your access being withdrawn. If you lose your security details, contact us straight away by telephone. If you think someone has used your login without your permission contact us so we can block your current access and give you new login codes.