Making an appointment
Routine appointments with our nursing team for smear tests, health checks, blood tests, annual long term condition reviews etc.can be booked directly with by speaking to the reception team either in person or on the phone.
For help with any other issues please use the askmyGP service, this can be used online via a pc, tablet or smart phone. Alternatively if you speak to the reception team on the phone or in person they are able to log your request on your behalf.
Forest Health Group sites do not close for lunch and you are welcome to drop in at any time between these hours to collect prescriptions or book an appointment in person. However please note that the practice does not run a walk-in service and if you wish to see a doctor or nurse you will need to pre-book an appointment. Appointments for the doctors and nurses are available at various times throughout the day. Please note that during COVID you will only be able to enter the surgery if you have a pre-booked appointment.
Home visits are for housebound patients; lack of transport is not a reason for requesting a home visit. Whether or not the doctor will visit is at their discretion. and according to clinical need. They are usually reserved for older, infirm or terminally ill patients or in absolute emergencies. Children who are unwell can be brought to the medical centre. Please make every effort to get to the surgery, as the facilities for examination and treatment allow better evaluation than at home. As a general rule you will also be seen more quickly by coming to the surgery than waiting for a home visit.
If you or members of your family need a home visit, please ring the surgery before 10.00am, giving as much information as possible so that the triage clinician can assess the degree of urgency.