Call us on: 01344 421364

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

askmyGP

1) Patients can submit during normal opening hours, but should use 111 after normal opening hours, 999 in any life threatening emergency. 2) Urgent enquiries that have not been responded to within ... [continue] askmyGP

Change of name

Please complete this form to update the practice with details of changes to your name or title

Complaints and compliments

Whilst we endeavour to ensure that all matters are dealt with to your satisfaction, we do recognise that on occasions you may have a complaint or concern about the service ... [continue] Complaints and compliments

COVID-19 privacy

Coronavirus (COVID-19) pandemic and your information The ICO recognises the unprecedented challenges the NHS and other health professionals are facing during the Coronavirus (COVID-19) pandemic. The ICO also recognise that ... [continue] COVID-19 privacy

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. Please click here to see our catchment area To register ... [continue] How to register

Named GP

All patients at Forest Health Group have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Practice boundary

We can only accept patients who are within our boundary area. To check if you are in our area enter your postcode into our Postcode Checker 

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Violent or abusive behaviour

Aggression towards staff The Practice has a zero tolerance policy relating to any violent or abusive behaviour. We aim to treat our patients courteously at all times and expect our ... [continue] Violent or abusive behaviour